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Full-spectrum Brand Experience Measurement


Software, Services and the industry's largest force of registered consumers—to monitor and manage your customer experience, operations and online presence.  All in one place. 

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Full-spectrum Brand Experience Measurement


Software, Services and the industry's largest force of registered consumers—to monitor and manage your customer experience, operations and online presence.  All in one place. 

 

Why prism?

From Customer Satisfaction and Market Research, to Employee & Corporate Audits, Opinion Polling, SEO, Online Reviews, Social Media and critical Competitive Intel, PRISM’s industry-leading suite of resources puts you in control—uncovering the information successful business leaders, and successful businesses demand.

 

Who Is Prism?

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Solutions


Prism Intelligence is your single source for measuring and managing your brand experience both online and onsite.

Solutions


Prism Intelligence is your single source for measuring and managing your brand experience both online and onsite.

Leverage our database of nearly 1,000,000 registered consumers and mobile apps to get live-from-the-field data for:


Or use our fully integrated web and mobile app system to collect:

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System


The Prism System is a comprehensive platform enabling fast deployment of data collection projects, from the most basic, to the most sophisticated, with ease and precision.

System


The Prism System is a comprehensive platform enabling fast deployment of data collection projects, from the most basic, to the most sophisticated, with ease and precision.

OUR SYSTEM FEATURES:

•  Registered base of panelists and field agents nearly 1,000,000 strong
•  Over 150 different demographic data points
•  Additional custom demographic data points available as needed
•  Wide variety of question types and logic
•  Multi-language and currency support
•  Industry Benchmarking
•  Online Reviews, SEO, and Social Media Monitoring
•  Competitive Review Benchmarking

 

Reporting

Data is nothing without analytics.  The Prism data reporting portal offers a branded custom interface for each client and user to access and analyze their data.

 

Create custom views, tables and graphs to compile and display data that make the answers to your critical decisions both accurate, and undeniable.

 
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Services


Prism Intelligence also offers a full suite of services to compliment the system and to allow our clients to focus on what they do best.

Services


Prism Intelligence also offers a full suite of services to compliment the system and to allow our clients to focus on what they do best.

our services include:

•  Social Media Management
•  Project Management
•  Scheduling
•  Editing
•  Consultancy
•  Software Development

 

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FAQs


Q: We are looking for a Mystery Shopping Provider, can you help?
A: We are not a Mystery Shopping Provider, however many of our clients are! Please contact us about your needs and we will proudly refer you to the best matching providers – with confidence that you’ll be in great hands.

Q: We are looking for a software solution to run a data collection program, can you help us?
A: Absolutely! Whether you are a Market Research Company, a Mystery Shopping Provider, or a business looking to run a measurement program internally, we have the perfect system and solution for you.

Q: Our data collection/experience measurement program is small. Are you still able to work with us?
A: Of course! Our platform is scalable - and easily accommodates programs of any size and complexity, from small operator concerns to sophisticated, multi-national corporate initiatives and everything in between.

Q: We are interested in an Internal Corporate Audit/Compliance program at this time, not customer experience measurement, can the Prism platform help?
A: Definitely! Clients are using Prism’s suite of data collection and reporting tools to monitor non-customer metrics all the time.  If you need a system to collect, compile and present critical data (internal or external) Prism’s platform delivers.

Q: How many panelists do you have in…?
A: We have nearly 1,000,000 registered agent panelists, with hundreds more signing up every day. They come from all over North America and, increasingly, the world.

Q: Can we ask for custom demographic points not currently available?
A: Absolutely! We currently have approximately 150 demographic points available, but can add more with ease – and get them populated fast.  Contact us today for your custom research needs!

FAQs


Q: We are looking for a Mystery Shopping Provider, can you help?
A: We are not a Mystery Shopping Provider, however many of our clients are! Please contact us about your needs and we will proudly refer you to the best matching providers – with confidence that you’ll be in great hands.

Q: We are looking for a software solution to run a data collection program, can you help us?
A: Absolutely! Whether you are a Market Research Company, a Mystery Shopping Provider, or a business looking to run a measurement program internally, we have the perfect system and solution for you.

Q: Our data collection/experience measurement program is small. Are you still able to work with us?
A: Of course! Our platform is scalable - and easily accommodates programs of any size and complexity, from small operator concerns to sophisticated, multi-national corporate initiatives and everything in between.

Q: We are interested in an Internal Corporate Audit/Compliance program at this time, not customer experience measurement, can the Prism platform help?
A: Definitely! Clients are using Prism’s suite of data collection and reporting tools to monitor non-customer metrics all the time.  If you need a system to collect, compile and present critical data (internal or external) Prism’s platform delivers.

Q: How many panelists do you have in…?
A: We have nearly 1,000,000 registered agent panelists, with hundreds more signing up every day. They come from all over North America and, increasingly, the world.

Q: Can we ask for custom demographic points not currently available?
A: Absolutely! We currently have approximately 150 demographic points available, but can add more with ease – and get them populated fast.  Contact us today for your custom research needs!

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